Connecting Stripe to take payments

TelosGym uses Stripe to take card payments from your members. Payments go straight into your own bank account — TelosGym never holds your money.

Only the studio owner can connect or manage Stripe.

Where to find it

Go to Settings → General and find the Payments — Stripe section. Its status shows as Not connected, Onboarding incomplete or Connected.

Connect your account

Under Set up a new Stripe account for this studio:

1. Enter the Stripe contact email you'd like on the account.
2. Click Set up new account.
3. You'll be taken to Stripe to enter your business and bank details. This is Stripe's own secure onboarding, not a TelosGym form.
4. When you've finished, you'll land back in TelosGym with your account connected.

If you need to stop partway through, come back to the same section later and click Continue Stripe setup.

💡 Have your business details and bank account to hand before you start — with those ready, it usually only takes a few minutes.

Checking it's working

Once connected, the section shows whether Charges and Payouts are enabled. If the status doesn't update straight away after you finish with Stripe, click Refresh status.

Card readers

If you've switched on the Shop module, a Card reader section appears under Settings → General. There you can register a Stripe card reader (such as a WisePOS E) so that choosing Card at the Quick Sale till takes a real card payment. See Taking card payments with a card reader.