TelosGym Help — Knowledge Base

Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.

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12 articles

Every client payment in one list, what the totals mean, recording a manual payment, and how your TelosGym subscription is kept separate.

How to cancel, what happens next, and how to undo it before your paid period ends.

How reception sells products at the Quick Sale till — searching, scanning barcodes, the tap-to-add grid, and taking cash or card payment.

What the Revenue tab counts, where the money came from, card vs manual, and how refunds are shown.

Connect Stripe so members can pay by card, with takings paid straight into your own bank account.

Changed your mind? Resubscribe within 90 days of closing and get everything back exactly as it was.

Set up blocks of PT sessions with a price and a trainer commission, sell them for cash or card, and track how many are …

Set up the memberships you sell — monthly, quarterly, yearly, one-off or day passes — with prices, off-peak rules and the facilities each one …

Charge for a single class, and understand what “covered by a membership” really means — plus prepay versus cash on the door.

See every shop sale and refund for any date range, export them to a spreadsheet, and find your shop takings on the Payments page.

Invite another gym or trainer to TelosGym. They get money off straight away, and once they have been paying for a while you get …

Register a Stripe card reader so card payments at the Quick Sale till are charged for real and paid into your own Stripe account.