Selling at the Quick Sale till

Quick Sale is the till. It's in the Shop section of the menu once the Shop is switched on, and staff need the Reception access area to use it. See Switching on the Shop and adding products if you haven't set it up yet.

The till has two tabs for adding items — Search and Grid — and both add to the same basket. TelosGym remembers which tab you last used on that computer.

Adding items: the Search tab

Type in the box — Type a name or scan a barcode… — and matching products appear as you type, with their price and how many are left.

• Press Enter to add the highlighted product, or use the ↑ ↓ arrow keys to pick a different one.
• To add several at once, type the quantity first: 3*shake (or 3 x shake) adds three.
• Press Esc to clear the box.

Scanning barcodes: a USB or Bluetooth barcode scanner works straight away — no setup needed. Scan an item and it's added to the basket automatically, just as if you'd typed its barcode and pressed Enter.

Adding items: the Grid tab

The Grid shows a button for each product you've ticked as Quick Sale on the Products & Stock page. Tap a button to add one to the basket.

You can drag the buttons around to put your best sellers first. The layout is saved for everyone at your studio.

Buttons for sold-out products are greyed out and can't be tapped.

The basket

Each line in the basket has − and + buttons, and you can type a quantity directly. Click the X to remove a line, or Clear basket to start again.

💡 The basket isn't saved — reloading the page or logging out empties it.

Taking payment

1. Click Take payment — or press Enter on an empty search box.
2. If you want the sale on a member's record, search for them under Client (optional). Most sales are walk-ups, so you can leave this blank.
3. Choose how they paid:
   • Cash (or press 1) — records the sale straight away.
   • Card (or press 2) — see below.

A green banner confirms the sale, e.g. "Sale #12 recorded — £4.50 cash".

Card payments:

• If you have a card reader registered in TelosGym, choosing Card charges the card through the reader. See Taking card payments with a card reader.
• If you don't, choosing Card simply records that the customer paid by card on your own separate card machine. Nothing is charged by TelosGym.

⚠️ TelosGym doesn't calculate change for cash sales, and it doesn't print or email receipts.

When stock runs out

The till won't let you sell more than you have in stock — you'll see a message like "Only 2 × Protein shake left." If stock changes while an item is sitting in the basket (for example, another till sells the last one), the affected lines are highlighted when you take payment, so you can adjust them first.

If the shelf and TelosGym disagree, the stock figure needs correcting — see Adjusting stock and checking stock history.

Selling from the Check-in page

When the Shop is on, the Check-in page gets a Grid tab — the same tap-to-add grid and basket, so reception can sell a drink without leaving check-in. Click Search all products to jump to the full Quick Sale page with the same basket.

Refunds

The Refund… button next to the basket is where refunds start. See Refunding a shop sale.