TelosGym Help — Knowledge Base

Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.

5 articles

Client App & Messaging

Sending announcements to your members

Broadcast a notice to your whole studio or just to the people booked into one class, and see what you’ve sent.

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Client App & Messaging

Push notifications: setting up and fixing them

How members and trainers turn notifications on, what gets pushed, and what to try when they stop arriving properly.

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Client App & Messaging

Age verification explained

Why TelosGym asks members and trainers to verify their age before using chat, what the four statuses mean, and what to do when someone …

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Client App & Messaging

Manager oversight of PT messages

Managers and owners can read any trainer–client conversation in the studio. What that covers, what gets recorded, and what to tell your team.

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Personal Training

Messaging your PT clients

1:1 chat between a trainer and their client — and the three checks that have to pass before either of them can send a …

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