TelosGym Help — Knowledge Base
Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.
7 articles
Using the Payments page
Every client payment in one list, what the totals mean, recording a manual payment, and how your TelosGym subscription is kept separate.
Payments & ReportingGetting started with Reporting
Who can see the Reporting page, how to choose dates, and what each of the three reports covers.
Payments & ReportingYour revenue report explained
What the Revenue tab counts, where the money came from, card vs manual, and how refunds are shown.
Payments & ReportingYour attendance report explained
Check-ins over time, your busiest hours, and how full your classes are — and why attendance means check-ins.
Payments & ReportingMembership churn explained
New members, cancellations and your churn rate — how it's worked out, with an example, and what's left out.
Payments & ReportingExporting reports to a spreadsheet
Download any Reporting tab as a CSV for Excel or Google Sheets, and what's in each file.
Payments & ReportingRefer a friend and earn a discount
Invite another gym or trainer to TelosGym. They get money off straight away, and once they have been paying for a while you get …