TelosGym Help — Knowledge Base
Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.
6 articles
A tour of the client app
What your members get in the client app — booking, their QR check-in code, membership, programmes and messages.
Your Telos AccountYour clients' memberships when you leave Telos
Card memberships are charged to your own Stripe account. Here are your options when you leave.
Payments & ReportingMembership churn explained
New members, cancellations and your churn rate — how it's worked out, with an example, and what's left out.
Getting StartedCreating membership types and setting prices
Set up the memberships you sell — monthly, quarterly, yearly, one-off or day passes — with prices, off-peak rules and the facilities each one …
Getting StartedAdding clients and inviting them to the client app
Add members to TelosGym, assign their membership and first payment, and invite them to the client app where they can book classes and get …
Getting StartedLetting clients sign up online
Switch on self-signup so new members create their own account from a link — and know what staff still have to do afterwards.