TelosGym Help — Knowledge Base

Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.

5 articles

Your Telos Account

Downloading all your studio's data

Download everything your studio has stored in Telos as one ZIP of spreadsheets, whenever you like.

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Your Telos Account

Cancelling your Telos subscription

How to cancel, what happens next, and how to undo it before your paid period ends.

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Your Telos Account

What happens when your studio closes

What your studio, staff and clients can and can't do during the 90 days after closing, and what happens at deletion.

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Your Telos Account

Coming back: resubscribing after your studio has closed

Changed your mind? Resubscribe within 90 days of closing and get everything back exactly as it was.

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Your Telos Account

Your clients' memberships when you leave Telos

Card memberships are charged to your own Stripe account. Here are your options when you leave.

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