TelosGym Help — Knowledge Base

Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.

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11 articles

What your members get in the client app — booking, their QR check-in code, membership, programmes and messages.

Broadcast a notice to your whole studio or just to the people booked into one class, and see what you’ve sent.

Build each trainer’s roster, let trainers add their own clients, and end an assignment when someone stops training.

How members and trainers turn notifications on, what gets pushed, and what to try when they stop arriving properly.

Why TelosGym asks members and trainers to verify their age before using chat, what the four statuses mean, and what to do when someone …

The three things a trainer records against a client — what each is for, where it lives, and who can see it.

Add members to TelosGym, assign their membership and first payment, and invite them to the client app where they can book classes and get …

Edit your studio’s liability waiver, have clients sign it in the app, and record paper waivers for everyone else.

Mark a member’s induction complete — automatically through an induction class, or by hand — and see who still needs one.

Switch on self-signup so new members create their own account from a link — and know what staff still have to do afterwards.

1:1 chat between a trainer and their client — and the three checks that have to pass before either of them can send a …