TelosGym Help — Knowledge Base
Guides and answers for getting the most out of TelosGym. Search by topic, or browse by app below.
10 articles
Getting started with TelosGym: what you'll need
What you need to run your studio on TelosGym, what to expect from your first login, and the order to set things up in …
Getting StartedAdding staff and a reception login
Invite staff by email or create a shared reception login, and choose exactly what each person can do with access areas.
Getting StartedConnecting Stripe to take payments
Connect Stripe so members can pay by card, with takings paid straight into your own bank account.
Getting StartedA tour of the Settings menu
What each part of Studio settings does — payments, modules, facilities, off-peak hours, check-in, busyness, waivers, website embeds, plugins, referrals and the exercise library …
Getting StartedCreating membership types and setting prices
Set up the memberships you sell — monthly, quarterly, yearly, one-off or day passes — with prices, off-peak rules and the facilities each one …
Getting StartedAdding clients and inviting them to the client app
Add members to TelosGym, assign their membership and first payment, and invite them to the client app where they can book classes and get …
Getting StartedChecking members in at reception
How reception checks members in by QR code or member number, what happens when a membership is overdue or doesn't cover the visit, and …
Getting StartedSetting up your waiver
Edit your studio’s liability waiver, have clients sign it in the app, and record paper waivers for everyone else.
Getting StartedRecording gym inductions
Mark a member’s induction complete — automatically through an induction class, or by hand — and see who still needs one.
Getting StartedLetting clients sign up online
Switch on self-signup so new members create their own account from a link — and know what staff still have to do afterwards.